Healthcare and appointments
Nagpur dental clinic lead response system
A lead-response workflow that routes web and WhatsApp inquiries into an instant qualification path before staff handoff.
Headline metric
4 hours to 90 seconds
Challenge
The clinic was receiving inquiries from ads, referrals, and WhatsApp, but response ownership was inconsistent during patient hours. Leads often waited until reception staff had a gap, which meant high-intent prospects went cold before appointment slots were discussed.
Solution
Sambhav Tech mapped the inquiry sources, created a qualification script, connected incoming leads to a WhatsApp-first response flow, and designed escalation rules for pricing, treatment categories, urgent appointments, and follow-up reminders.